E-commerce is growing exponentially all around the world as it is more convenient and offers a hassle-free shopping experience to customers. The changes in customers shopping experience have bought a tremendous change in the way online retailers sell their products. Retail stores are using the developments in technology to their advantage. Virtual and augmented reality offers retailers several ways to enhance the customer experience. If you are running a Print-on-demand store, you must be aware of the technology trends that are shaping the e-commerce world.
In-store shopping with technology: Retailers have to understand one thing; you don’t have to use technology just for the sake of it. You should use tech solutions to make shopping more convenient for customers and franchises. Use technology to gather relevant data on customers shopping behaviour. Collect and analyze customer data by using AR and IoT.
Automated checkout: To simplify the checkout process, retailers have to make use of AI. For instance, you can use self-checkout machines. To reduce the cart abandoned rate, use the automated checkout process. Custom kids clothing retail stores are now offering cashier-less stores like Amazon Go, where customers can shop pick desired items and leave without queuing or checking out. Automated checkout enhances the state of the art technology. With face recognition, customers will no longer need to scan their phone to pay for products.
Rise of robots: Did you know robots can also serve as a shopping car?. Now carts can follow customers instead of pushing them between the narrow aisles. Also, with the rise of IoT, in-store shopping has reached new heights. Now, there is no need to go all the way to build cashier-less stores. It’s a matter of time before the majority of retailers will use IoT to improve the customer shopping experience.
